At Wallmates, we pride ourselves on delivering high-quality wallpaper with efficiency and precision. Understanding our production timeline can help you set clear expectations for your customers and ensure a smooth ordering process.

Step 1: Order Placement and Design Review

• Timeframe: 1-2 Business Days
  Once you submit your order, our team reviews the design files to ensure they meet our specifications. This step includes checking for resolution, file format, and seamless repeat compatibility. If adjustments are needed, we’ll contact you promptly to make revisions.

Step 2: Printing and Quality Assurance

• Timeframe: 3-5 Business Days
  After your design is approved, production begins. Our state-of-the-art printing technology ensures vibrant colors, precise details, and durable materials for both Luxe Traditional and Peel & Stick wallpaper.
  Before leaving our facility, each print undergoes a rigorous quality check to ensure it meets our high standards.

Step 3: Packaging

• Timeframe: 1 Business Day
  Once your wallpaper passes the quality check, it is carefully rolled and packaged to prevent damage during transit. Each package includes installation instructions and optional tools (if requested).

Step 4: Shipping

• Timeframe: Varies by Location
• Standard Shipping: 3-7 business days within the U.S.
• Expedited Shipping: 1-3 business days
• International Shipping: 7-14 business days

You’ll receive a tracking number once your order ships, allowing you to monitor its journey from our facility to your doorstep.

Step 5: Delivery and Installation

Your wallpaper arrives ready to install! Whether it’s a Luxe Traditional project or a DIY-friendly Peel & Stick solution, your customers can enjoy a seamless experience transforming their space.

Key Considerations

1. Order Volume:
   Larger or bulk orders may require additional production time. We’ll provide an estimated timeline for these projects.
2. Design Adjustments:
   Delays in design revisions can extend the timeline. Ensure your files meet our specifications to avoid interruptions.
3. Shipping Delays:
   While we strive for on-time delivery, external factors like weather or carrier issues can affect shipping times. Expedited options are available for time-sensitive projects.

Tips for Managing Expectations

• Communicate the production timeline with your customers during the ordering process.
• Suggest ordering samples for design testing, which can add an additional 3-5 days to the timeline.
• Encourage early ordering for seasonal or large-scale projects to ensure timely delivery.

Your Partner in Wallpaper Success

At Wallmates, our streamlined production process is designed to deliver exceptional results, every time. With clear timelines and open communication, we aim to make your wallpaper business thrive while exceeding your customers’ expectations.

Have questions about your order? Contact our support team for real-time updates and assistance.