1. Use of Services

a. Eligibility

You must be at least 18 years old to use our Services. By using Wallmates, you represent that you meet this requirement.

b. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account. Notify us immediately of unauthorized access or use.

2. Intellectual Property

a. Ownership

All content, trademarks, logos, and designs provided by Wallmates are owned by us or our licensors. You may not reproduce, distribute, or modify our materials without explicit permission.

b. User-Uploaded Content

By uploading designs or content, you grant Wallmates a non-exclusive, royalty-free license to use, reproduce, and distribute the content solely for the purposes of fulfilling your orders and operating the platform. You warrant that you own or have the rights to any content you upload.

3. Orders and Fulfillment

a. Placing Orders

All orders are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including errors in product information or availability.

b. Pricing

Prices are subject to change without notice. Any errors in pricing will be corrected, and you will have the option to proceed with the revised price or cancel the order.

c. Fulfillment

Wallmates handles the production and shipping of your wallpaper designs. We strive for accuracy and timeliness but are not liable for delays caused by third-party carriers.

4. Returns and Cancellations

a. Returns

Due to the custom nature of our products, returns are not accepted unless the product is defective or damaged. Contact us within [Insert Timeframe] to initiate a return for eligible issues.

b. Order Cancellations

You may cancel an order before it enters production. Once production begins, cancellations are not possible.

5. Prohibited Activities

You agree not to:

• Violate any applicable laws or regulations.
• Upload content that infringes on intellectual property rights, is harmful, or violates our community standards.
• Interfere with the functionality of our Services.

6. Limitation of Liability

Wallmates is not liable for:

• Indirect, incidental, or consequential damages arising from your use of the Services.
• Loss of profits, data, or business opportunities.

Our total liability is limited to the amount paid by you for the specific order giving rise to the claim.

7. Indemnification

You agree to indemnify and hold Wallmates harmless from claims, damages, or expenses arising from your violation of these Terms or misuse of our Services.

8. Termination

We reserve the right to suspend or terminate your account at our discretion for violations of these Terms or other conduct harmful to our Services.

9. Changes to Terms

Wallmates may update these Terms from time to time. Continued use of the Services after updates constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the [Insert Jurisdiction], without regard to its conflict of laws principles.

11. Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in [Insert Location], except where prohibited by law.

12. Contact Information

For questions about these Terms or our Services, contact us at:

Wallmates Support Team
Email: support@wallmates.com
Address: 6040 E. Brown Rd, Mesa Arizona 85205

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